July 15, 2019. Please join us in welcoming Suzie Spencer as the Client Service Manager for Carl Warren & Company, reporting to Gordon Pennington, Executive Vice President of Third Party Administration, Venbrook Group, LLC.
Suzie’s new role is to enhance client retention, client satisfaction, and relationship with clients. Suzie will work closely with the Leadership Team, Claims Services Team, and our Marketing Department to assist with achieving the highest level of client retention.
Suzie has over 30 years of experience within the insurance industry, with the last 13 years focused on Client Management. Suzie has a proven record of creating and implementing processes that positively impact the client experience. She previously worked at George Hills as the Client Service Manager. Prior to George Hills, Suzie worked with Athens Administrators and Gallagher Bassett.
Suzie earned a Bachelor of Science degree in Business from the University of Phoenix.
Welcome to the Carl Warren team Suzie!
Client Service Manager