March 17, 2017. Please join us in welcoming Kim Perbix back to the Carl Warren team! Kim is our new Director of Claims and will help shape our overall claims strategy by leading our claims team and developing action plans to ensure our clients are receiving the highest level of claims management service.
Kim joins us from Alliance United Insurance Company where she was their Senior Special Investigation (SIU) Manager. Kim has over 20 years of experience in the claims industry and has held leadership roles at TPA’s, insurance companies and a brokerage. Throughout her career, Kim has a history of success building synergistic teams and leading and inspiring others to accomplish superior quality. Kim has developed and facilitated training programs for claims staff, implemented performance measurement tools and worked and developed relationships with clients in both the private and public sectors nationwide. She is the current President of the Southern California Chapter of the International Association of Special Investigation Units (IASIU). Kim will be based out of our corporate office in Orange County.
CEO of Carl Warren, Tom Boylan, stated “Kim has extensive experience in both client-facing roles and managing claims teams. She brings a wealth of knowledge to her new role and will plan an integral part in developing our claims platform as we continue to broaden our services and improve on our service excellence. Kim’s primary focus will be to work with our claims experts to clearly identify responsibilities and to ensure our clients expectations are being met as we work to drive optimum outcomes”.
“I am thrilled to be re-joining Carl Warren after several years away learning new skills”, said Perbix. “When I initially came to Carl Warren, I came with claims management experience in General and Auto Liability and Workers’ Compensation. These past few years, my focus has been in the SIU arena and I hope these new skills can help propel Carl Warren into the TPA of choice”.