Carl Warren Partners With ACD to Bring Streamlined Claims Technology to Clients

Carl Warren Partners With ACD to Bring Streamlined Claims Technology to Clients

September 25, 2019.

New ACD & Carl Warren & Company Partnership

It is with pleasure to announce our new partnership with AutoClaims Direct Inc.(ACD).  Through this new partnership, ACD will help bring streamlined claims technology and solutions for our clients in both public and private market sectors, self-insureds, and insurers.  ACD will be integrating its AutoLink® technology with Carl Warren’s claim processes to manage and streamline the physical damage appraisal process.

Carl Warren & Company is focused on infusing innovative technology into the claim workflows to drive positive results. With ACD we’ll achieve customized solutions for our clients that include virtual estimating apps, machine learning, computer vision, detailed data, reporting and analytics at a level unheard of in the TPA world.

Gordon Pennington, President of Carl Warren

According to ACD’s press release, ACD’s auto physical damage workflow technology can reduce cycle times nearly 50% and is configurable to meet a client’s specific business needs. This will help our claim experts be more productive and efficient in physical damage files by minimizing tasks, elevating their capabilities, and organizing the vehicle repair process. Additionally, ACD provides a data-rich reporting suite that will allow clients to manage operations with transparency and live, real-time information at their fingertips.

We’re very excited to partner with Carl Warren & Company as they accelerate their national growth strategy and help them take their technology-driven initiatives to the next level. There’s a great synergy between our companies as we’re looking forward to truly revolutionizing the claims process. Working together is a natural fit

Ernie Bray, CEO of ACD


About ACD

With a mission of shortening the claims process and driving client satisfaction, ACD delivers the leading virtual claims workflow technology that flexes to an auto insurer’s specific business needs. ACD partners with tier 1 insurers, midsize carriers, TPAs, fleet administrators and self-insureds to provide the leading SaaS platform that drives workflow optimization and efficiency. ACD is a leading insuretech firm located in Carlsbad. For more information, visit ACD at

About Carl Warren

Our mission as a national Third Party Administrator is to provide unparalleled claims management strategies and solutions that are tailored to our clients’ needs. We strive to build long-lasting relationships and to achieve operational excellence and industry-leading client satisfaction.

To view the full press release, please visit or click here.