PLACENTIA, CA, April 25, 2016 – Carl Warren & Company, an employee-owned Third Party Administrator, announced today that Jeanette Hernandez has joined the company as Chief Operating Officer, where she will lead operational efficiencies of tools, systems and processes.
Jeanette joins Carl Warren after six years as the Vice President/Director of Claims Operations at State Auto Insurance. Jeanette is a seasoned executive with over two decades of experience in the insurance industry. Throughout her career, she has a history of measured success developing key performance metrics, training and audit programs and creating high performing claims teams that provide excellent customer service and claim quality. She has a strong background in planning, directing and evaluating corporate claims operations in relation to strategic objectives in order to create improved shareholder returns. Jeanette will be based out of Carl Warren’s headquarters in Placentia, California.
CEO of Carl Warren, Tom Boylan, stated, “Jeanette brings a truly complementary perspective to Carl Warren. She is an accomplished business leader with a track record for driving growth and profitability. Her operational acumen and strategic vision will undoubtedly help us meet our ambitious growth plans. The creation of this role is in line with our efforts to increase effectiveness across our operations and to foster better communications across teams, all while sustaining our company’s exceptional culture”.
“This is an exciting time to join Carl Warren. With a diverse client base and top talent, the company has a strong foundation to accomplish its strategic goals”, said Hernandez. “I look forward to working with the leadership team to assist in positioning Carl Warren for growth and enhance operational excellence”.
About Carl Warren
Carl Warren is a national, employee-owned Third Party Administrator that specializes in liability, workers’ compensation, and property claims management and subrogation services for private corporations, public entities, insurance companies, and captives nationwide. Find out more at www.carlwarren.com.
Richard McAbee, Chief Marketing Officer
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